Complete more jobs right first time
Planning, installing and commissioning smart meters is slowed down by disconnected systems, manual checks and repeat visits. Waypoint brings everything together so suppliers and installers can commission any meter, manage any asset and complete more jobs right first time.
With Waypoint you can:
- Automate installation and commissioning workflows
- Connect to every supplier ecosystem through one platform
- Validate data in real time to reduce errors and aborts
- Track assets, jobs and capacity in one place
- Support mixed estates including smart meters, water meters and EV chargers
Designed for scale, speed and compliance
Waypoint standardises the way engineers work, removing the causes of avoidable errors and giving teams a clear, trusted record of each job. Every action is logged, validated and pushed to industry parties instantly.
Waypoint helps you:
- Cut operational costs by reducing unnecessary revisits
- Strengthen evidence and reduce GSOP and complaints exposure
- Onboard new suppliers faster, ready for 4G upgrades and remediation waves
- Lower technical risk by avoiding expensive in-house adapter development
- Reduce time to value with typical set-up completed in around 3 months
The all-in-one-solution
- Commission Any Meter
- One interface connects to all supplier smart-adapter ecosystems, reducing complexity and speeding up onboarding.
- Reduce Cost Per Job
- Standardised workflows and real-time validation lower aborts and revisits, improving daily completions.
- Real-time validation
- Every field entry is checked instantly so issues are spotted and fixed while the engineer is still on site.
- Remote Commissioning
- Trigger commissioning at the right step and receive live status updates without switching systems.
- End-to-end Visibility
- Track assets from warehouse to customer site, reducing lost stock and improving cash control.
- Integrates With Existing Tech
- Use Waypoint standalone or plug commissioning into your current field service tools via API.
- Audit-ready Evidence
- Structured data capture gives compliance teams a complete, reliable record with no extra admin.
- Cloud-native Reliability
- Scale quickly, stay secure and benefit from continuous updates without disrupting field operations.
Multi Adapter Commissioning
Waypoint links to every DCC adapter through one simple interface, so you can commission any meter without switching systems.
It checks each data set, sends the job to the right adapter and returns live status updates to your field app or API. Engineers see progress instantly and fix issues on the spot, keeping installs on track.
How Waypoint is making a difference today
Reducing Emergency Revisits
Distribution Networks deliver 'Post Emergency Metering Services' (PEMs) to over 21,000 properties a year. Thanks to Waypoint, more than 50% of meters are replaced during these visits. By updating faulty traditional credit meters with smart meters, PEMs are helping to enhance the smart meter roll out and assist energy suppliers in meeting their objectives, eliminating the need for emergency revisits.
Increasing Smart Meter Appointments
Waypoint is helping increase the pace and efficiency of the UK's smart meter rollout. The improved planning and scheduling have enabled leading meter operators to significantly increase daily appointment bookings and optimise the number of field engineers required to meet growing demand.
